Refund & Replacement Policy

REFUND & REPLACEMENT POLICY – PARAMPARAGAT

 

1. GENERAL POLICY

This website is operated by Paramparagat, owned and managed by RAS Paramparagat FOUNDATION.

All purchases are final and non-refundable once confirmed, except in specific cases mentioned below. We strive to provide fair resolutions in genuine cases.

2. DAMAGED PRODUCT

Customers must notify within 24 hours of delivery at support@paramparagat.com.

3. Required:

Order number

Invoice image

Outer packaging image

Three clear images of damaged product

4. Resolution:

Only affected product will be replaced

No refunds will be issued.

5. MISSING PRODUCT

Notify within 24 hours of delivery via email.

6. Required:

Order number

Invoice image

Outer packaging image

Images of opened box with received items

 

7. Resolution:

Missing product will be re-shipped

No refunds allowed

8. SPOILED / DEFECTIVE PRODUCT

Notify within one day of delivery.

9. Required:

Order number

Manufacturing/packaging date

Clear images/video proof

10. Conditions:

Natural variations in taste, color, texture, aroma are not defects

11. Resolution:

Replacement after verification

No refunds issued

12. GRIEVANCE REDRESSAL

Email: support@paramparagat.com

Call/WhatsApp: +91 9354620895

Response time: 24–48 hours

13. COMPANY DISCRETION

All claims are subject to verification. RAS Paramparagat Foundation reserves the right to accept or reject requests and decide final resolution.